AMI Roadside Rescue

Get back on the road with unlimited nationwide callouts - from $49 a year2 or free for new drivers1.

Need roadside assistance now? Call 0800 800 802
For hearing impaired persons, text 021 30 30 30.

Our award winning AMI Roadside Rescue benefits

  • Unlimited callouts

  • Help for you when driving any car, plus help for anyone driving your car

  • Assistance nationwide, available 24/7

Choose an option

Free

for a year when you pass your NZ licence1

$49

per year if you have AMI insurance2

$79

per year3

  1. From 4 November 2024, a free year of AMI Roadside Rescue is available to all new drivers who have passed their restricted or full New Zealand car driver licence within the last 12 months. Terms and conditions apply

  2. The $49 per year offer is available with an AMI insurance policy. Terms and conditions apply

  3. The $79 per year price is available if you don’t have an insurance policy with AMI. Terms and conditions apply

Prefer to buy over the phone?

Our AMI Roadside Rescue key benefits

What’s included

What’s included

What’s included

Unlimited callouts
Help for you when driving any car, plus help for anyone driving your car
Assistance nationwide, available 24/7
Mechanical breakdown assistance
Emergency taxi transport

Up to $80, or 50km

Towing to safety (including towed vehicles like boats, trailers, or caravans)

Jump starting and battery replacement
Emergency fuel delivery up to 5L

Up to 3 times per year

Minor roadside repairs
Mechanical advice helpline

Windscreen/glass referral

Flat EV battery assistance

Flat tyres and spare tyre fitting
Key lockout assistance

Up to $200

Friends and family contact service

What’s included

What’s included

Unlimited callouts
Help for you when driving any car, plus help for anyone driving your car
Assistance nationwide, available 24/7
Mechanical breakdown assistance
Emergency taxi transport

Up to $80, or 50km

Towing to safety (including towed vehicles like boats, trailers, or caravans)

Jump starting and battery replacement
Emergency fuel delivery up to 5L

Up to 3 times per year

Minor roadside repairs
Mechanical advice helpline

Windscreen/glass referral

Flat EV battery assistance

Flat tyres and spare tyre fitting
Key lockout assistance

Up to $200

Friends and family contact service

Frequently asked questions

Who is eligible for free AMI Roadside Rescue as a new newly licensed driver?

Any new Restricted or Full-Licensed driver in New Zealand is eligible to sign up for one year’s free offer of AMI Roadside Rescue, within one year of receiving their class 1 Vehicle licence. Whether you’re an AMI customer or not.

What happens once my free one-year offer expires?

We’ll send you an email towards the end of your offer that your free year is coming to an end, and how to purchase it for another year.

Do I need to be an AMI customer to be eligible for a free one-year offer?

No, anyone in New Zealand who has been licensed as a Restricted or Full-Licensed driver, is eligible to sign up for one year’s free offer to AMI Roadside Rescue, within one year of receiving their class 1 Vehicle licence.

What can AMI Roadside Rescue help me with?

If you have a flat battery, we’ll jumpstart your car to get you moving again. If required, we’ll deliver and fit a new battery (the battery cost is your responsibility).

If you run out of fuel, we’ll deliver up to 5 litres of fuel (petrol or diesel) to you, free of charge. This benefit has a maximum use of three times per 12-month membership.

If you have an electric vehicle and run out of battery, our electric fleet can come and deliver a fast charge to get you moving again, or tow you to the nearest charging facility.

If you have a flat tyre, we’ll change it (where possible).

If you break down, we can tow you to a repairer, or to the nearest safe place. If you elect to have your vehicle towed to a place of your choice, an additional charge of $3 per kilometre will apply.

If you lock your keys in the car or find yourself locked out, we’ll help you get back into your car. Additional charges for replacement keys and locks may apply.

If you have a mechanical or electrical failure, we can provide mechanical and technical advice.

For a full list of what is and isn’t included please visit our full terms and conditions.

What can't AMI Roadside Rescue help me with?

  • Vehicles over 3,500kg (3.5 tonnes GLW). 
  • Unattended vehicles. 
  • Vehicle is not within easy access of a public road accessible by a two-wheel drive vehicle. 
  • Vehicles that need salvage equipment. 
  • Lack of access due to extreme weather such as snow, ice, flooding or slips. 
  • Vehicle was being used for competition or off-road activity. 
  • Vehicle was involved in an accident. 
  • Towing due to vehicle being used in an illegal or unsafe way. 
  • For a full list of what is and isn’t included please visit our full terms and conditions.  

Can I get help anywhere in New Zealand?

Yes, AMI Roadside Rescue can help you in any part of New Zealand within easy access of a public road accessible by a two-wheel drive vehicle. We have vehicle hubs across the country, with over 1000 vehicles to send out to you.

Does AMI Roadside Rescue cover electric vehicles?

Yes, we offer AMI Roadside Rescue for both electric vehicles and petrol/diesel. We will tow your vehicle to the nearest charging unit, AMI approved repairer, or place of safety.

Can I call AMI Roadside Rescue after a crash?

No, the AMI Roadside Rescue is only equipped to help with breakdowns. If you need assistance because you’ve been in a collision or car accident, it’s best to call your insurance provider. Your insurance cover may include towing options. 

I often drive with a trailer. Can I call AMI Roadside Rescue for both vehicle and trailer?

Yes. Your AMI Roadside Rescue includes cover for towed vehicles such as your caravan, boat or trailer so when you break down these will also be transported/towed to the nearest AMI approved repairer or place of safety.  

Someone else is driving my vehicle, can they use my AMI Roadside Rescue?

Yes. Your AMI Roadside Rescue covers you, as main named driver, your car, and anyone driving your car. If anyone driving your vehicle needs roadside assistance, we have got you covered.

I am driving someone else's vehicle, can I still contact AMI Roadside Rescue?

Yes. Your AMI Roadside Rescue covers you, as main named driver. So, if you need roadside assistance whilst driving any vehicle, we have got you covered.  

How do I remove my AMI Roadside Rescue cover?

If you no longer wish to be subscribed to AMI Roadside Rescue, your cover can be cancelled using this web-form.  

Can I use AMI Roadside Rescue immediately after signing up?

There is a 24 hour stand down period from the time you purchase AMI Roadside Rescue, before you can receive assistance. If you need immediate assistance, an additional charge of $99 will apply. 

Important details

  • If you purchase AMI Roadside Rescue as an annual subscription service it will automatically renew at the end of your 12-month subscription unless we hear from you advising us that you wish to cancel.
  • To be eligible for AMI Roadside Rescue cover your vehicle must be a motorised and roadworthy vehicle 3.5 tonnes GLW or less, which can be legally used on New Zealand public roads. 
  • To find out if your vehicle is eligible and for full terms and conditions, download: AMI Roadside Rescue (Stand-alone) Terms and Conditions PDF
  • Unless the immediate cover Membership option is paid for (at an additional $99 fee), a 24-hour stand down period applies to all Memberships.